Turns out this remote is model N-R0006 Harmony Touch, the one sold without a hub but can be paired to one, different than N-R0007 Harmony Ultimate which is sold with a hub. All of the hubs and remotes are now on 4.15.325 EXCEPT for one LCD remote on this last one giving me problems. The last hub is having issues where after re-pairing the remote to the hub, the hub is unable to verify configuration and i can't add or edit devices. 3 of the hubs had the "account" error, 2 of which I was able to fix. I have 4 hubs, each with a LCD and non LCD remote. My issue is more specific to my combination of hub and remote (Harmony Touch). I asked about the reason for the firmware update and they said it was around stability and improvements for smart home devices, but didn't say anything more than that. Unlike the Ultimate and the Home Control, which offer a choice of black or easy-to-find white, the Elite only ships in glossy black.Ĭheck out the Harmony Home Control review for detailed tests and impressions of the app and more in-depth descriptions of other aspects of the hub system, and how the remote works with Smart Home devices.I was on the phone with support for nearly 2 hours. Like the Harmony Ultimate, the Elite can control up to 15 different home theater devices, compared to eight on the Home Control. That's not a big deal for some people, but for others it might be a deal-breaker. If you get the Elite, you'll basically have to keep it in its charging cradle when not in use. If the Elite went longer than three days on a charge I felt lucky, and a couple of times when I forgot to recharge it, I had to resort to another remote. Logitech claims a 20 percent improvement in battery life compared with the Harmony Ultimate, but in my time using the product that didn't matter much. Of course, a Roku 4-like finder function, complete with a button on the hub, would be even better. The package includes a sleek-looking cradle that charges the remote, keeps it upright and also provides a convenient place to park it, which helps prevent dreaded RLS (remote loss syndrome). With its screen and backlight, the Elite uses a rechargeable battery that replaceable in case it goes kaput. Sarah Tew/CNET Backlight good, battery life badĪside from the screen, one of my favorite extras on the Elite is full backlighting behind every hard key, making it much easier to use in a darkened home theater than the Home Control.ĭropping the backlight allows the Home Control to achieve tremendous batter life, however - you'll typically go half a year or more before you have to replace its watch battery. Stashed at the bottom, where they belong, are the less important color-coded keys and smart-home keys. They're right under the screen on the Elite, above the main four-way cursor pad. I give the Home Control and now the Elite a big thumbs-up for moving those controls within easy reach. The original Harmony Touch and Harmony Ultimate had the same screen as the Elite, but I complained about the nonsensical button placement, with the "transport" keys - play/pause, fast-forward/rewind, stop and record - mounted a far to the top, necessitating an inconvenient stretch of the thumb to reach. I also liked the haptic feedback, so you get a little jolt of reassurance when you select items or long-press a button. At times it was a bit too responsive, and more than once I engaged an activity more than just by picking it up. I found the Elite's full-color screen easy to use and relatively responsive, although it didn't feel as sensitive as a phone or tablet screen, and the resolution is much lower, leading to chunkiness in some icons for example.
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